Store Consultant: Printing, Signs & Shipping Expert

FedEx; Fort Lauderdale (FL); On-site; USD 19,286 - 24,796; Full time

Job summary

FedEx Office Store is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions. You will handle orders, pricing, and assist with printing, signs, graphics, and shipping, while managing equipment and the production queue.

The role requires strong communication, the ability to work with minimal supervision, and adherence to procedures.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, transfer criteria as outlined in the Team Member Handbook.

Responsibilities

• Assist customers with printing, signs and graphics, and shipping product lines.
• Take orders and provide pricing information.
• Operate and maintain store equipment and production queue.
• Process financial transactions using a POS terminal and handle cash.
• Maintain store cleanliness and order, manage stock and merchandising.

Skills

Customer service

Communication skills

6+ months experience

Multi-tasking

Education

High school diploma

Job description

FedEx Office Store is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions. You will handle orders, pricing, and assist with printing, signs, graphics, and shipping, while managing equipment and the production queue.

The role requires strong communication, the ability to work with minimal supervision, and adherence to procedures.