Store Consultant: Printing, Signs & Shipping Expert

FedEx; Grapevine (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver outstanding customer service in a busy retail environment in Grapevine, TX. You will help customers with printing, signs, graphics, and shipping, taking orders, and providing pricing information while maintaining a clean, organized store.

The role requires strong communication skills and ability to handle complex orders, with a focus on providing solutions and a positive customer experience.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.

Skills

Excellent verbal and written沟通 skills

Education

High school diploma or equivalent

Job description

FedEx Office is seeking a Store Consultant to deliver outstanding customer service in a busy retail environment in Grapevine, TX. You will help customers with printing, signs, graphics, and shipping, taking orders, and providing pricing information while maintaining a clean, organized store.

The role requires strong communication skills and ability to handle complex orders, with a focus on providing solutions and a positive customer experience.