Store Consultant: Print, Sign & Ship Expert

FedEx Office; Lubbock (TX); In loco; USD 27.000 - 38.000; Tempo pieno

Descrizione del lavoro

FedEx Office in Texas is seeking a Store Consultant who delivers a positive, consultative customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, manage production, and assist with complex projects while maintaining store operations.

The role emphasizes strong communication, teamwork, and the ability to handle multiple tasks, stand for long periods of time, and work with minimal supervision in a fast-paced environment.

Competenze

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Mansioni

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.
• Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change.

Conoscenze

Customer service

Communication

Teamwork

Formazione

High school diploma or equivalent

Descrizione del lavoro

FedEx Office in Texas is seeking a Store Consultant who delivers a positive, consultative customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, manage production, and assist with complex projects while maintaining store operations.

The role emphasizes strong communication, teamwork, and the ability to handle multiple tasks, stand for long periods of time, and work with minimal supervision in a fast-paced environment.