Store Consultant: Print, Sign & Shipping Expert

FedEx Office; Addison (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx Office in Addison, TX is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, suggest FedEx Office products, and coordinate store activities while maintaining a clean, organized retail space.

The role requires excellent communication, ability to handle complex orders, operate printing and shipping equipment, and uphold safety and store standards.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Takes complex customer orders using order systems and provides accurate pricing information.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

POS Terminal

Printing equipment

Shipping equipment

Job description

FedEx Office in Addison, TX is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, suggest FedEx Office products, and coordinate store activities while maintaining a clean, organized retail space.

The role requires excellent communication, ability to handle complex orders, operate printing and shipping equipment, and uphold safety and store standards.