Store Consultant: Printing, Signs & Shipping Expert

FedEx; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Office in Dallas, TX seeks a Store Consultant to deliver a positive customer experience across printing, signs and graphics and shipping products. You will help customers, take orders, provide pricing, and advise on FedEx Office solutions.

The role requires basic retail experience, strong communication, and the ability to operate printing and shipping equipment. Expect a fast-paced, customer-focused environment with team collaboration.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items and weighing packages.
• Sets up and operates printing, binding, and other related equipment.
• Performs multiple tasks at the same time.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Printing equipment

Shipping equipment

Job description

FedEx Office in Dallas, TX seeks a Store Consultant to deliver a positive customer experience across printing, signs and graphics and shipping products. You will help customers, take orders, provide pricing, and advise on FedEx Office solutions.

The role requires basic retail experience, strong communication, and the ability to operate printing and shipping equipment. Expect a fast-paced, customer-focused environment with team collaboration.