Store Consultant: Printing, Signs & Shipping Expert

FedEx Office and Print Services; Avon (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

FedEx Office and Print Services in Avon, IN is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs and offer solutions. You’ll handle print, signs & graphics, and shipping orders, provide pricing, and guide customers to the best FedEx Office products and services.

The role requires standing for shifts, lifting up to 55 pounds, operating printing and shipping equipment, and maintaining a clean, secure store.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services in Avon, IN is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs and offer solutions. You’ll handle print, signs & graphics, and shipping orders, provide pricing, and guide customers to the best FedEx Office products and services.

The role requires standing for shifts, lifting up to 55 pounds, operating printing and shipping equipment, and maintaining a clean, secure store.