Store Consultant: Printing, Signs & Shipping

FedEx; Durham (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

FedEx Office in Durham, NC is seeking a Store Consultant to deliver a positive customer experience by leveraging consultative skills to anticipate needs and offer FedEx Office products and solutions. You will take orders, provide pricing and product information, operate printing and shipping equipment, and keep the store clean and organized to ensure smooth daily operations.

This role requires a high school diploma and at least 6 months of experience with strong verbal and written communication

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Assist customers and understand individualized needs.
• Provide pricing and product information.
• Take complex orders and ensure pricing accuracy.
• Set up and operate printing, binding, and related equipment.
• Maintain a safe, clean, and orderly store environment.

Skills

Customer service

Communication

Sales

Education

High school diploma

Tools

Point of Sale (POS)

Order systems

Job description

FedEx Office in Durham, NC is seeking a Store Consultant to deliver a positive customer experience by leveraging consultative skills to anticipate needs and offer FedEx Office products and solutions. You will take orders, provide pricing and product information, operate printing and shipping equipment, and keep the store clean and organized to ensure smooth daily operations.

This role requires a high school diploma and at least 6 months of experience with strong verbal and written communication