Store Consultant: Print, Signs & Shipping Expert

FedEx; Peabody (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience, handling orders and providing pricing and product information for print, signs & graphics, and shipping. The role includes operating equipment, maintaining stock, managing the production queue, and ensuring safety and cleanliness of the retail space.

The position requires a high school diploma, 6+ months of experience, and strong communication.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, meet FedEx Office employment qualifications in force at hiring.
• For current team members, meet hiring criteria and transfer requirements per the Team Member Handbook.

Responsibilities

• Demonstrates consultative behaviors to understand each customer’s needs.
• Provides customer expertise in printing, signs and graphics and shipping products.
• Takes complex customer orders and provides pricing information.
• Operates printing, binding and related equipment.
• Maintains a safe, clean and orderly retail store.

Skills

Customer service

Verbal and written communication

Team collaboration

Education

High school diploma or equivalent

Tools

POS terminal usage

FedEx Office equipment

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience, handling orders and providing pricing and product information for print, signs & graphics, and shipping. The role includes operating equipment, maintaining stock, managing the production queue, and ensuring safety and cleanliness of the retail space.

The position requires a high school diploma, 6+ months of experience, and strong communication.