Store Consultant: Printing, Graphics & Shipping

FedEx Office; Norwalk (CT); On-site; USD 29,000 - 34,000; Full time

Job summary

FedEx Office in Norwalk, CT is hiring a Store Consultant to deliver a high-quality customer experience. You will take orders, provide pricing and information on print, signs, graphics and shipping services, and help customers select solutions.

This role requires strong communication, the ability to handle multiple tasks, operate store equipment, and support a fast-paced retail environment while maintaining accurate transactions and orderly store conditions.

Qualifications

• High school diploma or equivalent required.
• 6+ months of specialized experience in a retail or service role.
• Excellent verbal and written communication skills.

Responsibilities

• Delivers a consultative customer experience and identifies customer needs.
• Takes orders and provides pricing and product information for FedEx Office services.
• Recommends appropriate FedEx Office products and services to customers.
• Operates and maintains store equipment and manages the production queue.
• Prepares and ships parcels, including weighing, labeling, and packing as needed.
• Keeps the store clean, organized, and stocked with materials.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

FedEx Office in Norwalk, CT is hiring a Store Consultant to deliver a high-quality customer experience. You will take orders, provide pricing and information on print, signs, graphics and shipping services, and help customers select solutions.

This role requires strong communication, the ability to handle multiple tasks, operate store equipment, and support a fast-paced retail environment while maintaining accurate transactions and orderly store conditions.