Store Consultant: Print, Signs & Shipping Expert

FedEx Corporation; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

The Store Consultant at FedEx Office in Louisville, KY delivers a positive customer experience by using consultative skills to understand needs, propose alternatives, and provide solutions. You’ll handle orders, pricing, and product guidance across print, signs & graphics, and shipping, while operating equipment and maintaining the store.

You will assist teammates, manage the production queue, and ensure safety and cleanliness of the store, handling transactions and supporting complex projects

Qualifications

• High school diploma or equivalent
• 6+ months of specialized experience
• Excellent verbal and written communication skills
• For new hires, must meet FedEx Office employment qualifications at time of hiring

Responsibilities

• Assist customers with inquiries and orders, offering consultative product recommendations
• Operate FedEx Office equipment and manage printing, shipping, and graphics projects
• Process transactions and maintain store cleanliness and organization
• Support training of team members and teamwork to ensure excellent customer service

Skills

Customer service

Verbal & written communication

Retail operations

Education

High school diploma or equivalent

Job description

The Store Consultant at FedEx Office in Louisville, KY delivers a positive customer experience by using consultative skills to understand needs, propose alternatives, and provide solutions. You’ll handle orders, pricing, and product guidance across print, signs & graphics, and shipping, while operating equipment and maintaining the store.

You will assist teammates, manage the production queue, and ensure safety and cleanliness of the store, handling transactions and supporting complex projects