Store Consultant - Print, Signs & Shipping

FedEx; Vacaville (CA); In loco; USD 26.000 - 32.000; Tempo pieno

Descrizione del lavoro

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by understanding individual needs and offering printing, signs & graphics, and shipping solutions.

The role involves taking orders, providing pricing, coordinating store activities, and managing production queues while maintaining a safe, clean retail environment. This position requires strong communication and multi-tasking in a fast-paced setting.

Competenze

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook.

Mansioni

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.

Conoscenze

Excellent verbal & written comms

Formazione

High school diploma or equivalent education

Descrizione del lavoro

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by understanding individual needs and offering printing, signs & graphics, and shipping solutions.

The role involves taking orders, providing pricing, coordinating store activities, and managing production queues while maintaining a safe, clean retail environment. This position requires strong communication and multi-tasking in a fast-paced setting.