Store Consultant: Printing, Signs & Shipping

FedEx; Libertyville (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by understanding customer needs and offering FedEx Office print, signs and graphics, and shipping solutions. The role includes taking orders, providing pricing, and guiding customers to appropriate products and services.

The incumbent will operate printing and related equipment and maintain store readiness. The position emphasizes strong communication, ability to handle complex orders, and proficiency with POS

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change.

Skills

Customer service

Communication

Cash handling

Education

High school diploma or equivalent education

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by understanding customer needs and offering FedEx Office print, signs and graphics, and shipping solutions. The role includes taking orders, providing pricing, and guiding customers to appropriate products and services.

The incumbent will operate printing and related equipment and maintain store readiness. The position emphasizes strong communication, ability to handle complex orders, and proficiency with POS