Store Consultant: Print, Signs & Shipping Expert

FedEx Office; Pleasanton (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by understanding needs and proposing FedEx Office print, signs, graphics, and shipping solutions. The role involves taking orders, providing pricing, and coordinating store activities while handling equipment and maintaining work queues.

The position requires strong communication and the ability to work in a fast-paced retail environment, with a focus on accuracy and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• 6+ months of specialized experience preferred.
• Excellent verbal and written communication skills required.

Responsibilities

• Greet customers and provide consultative service to match needs with FedEx Office products.
• Take orders, provide pricing, and manage production queue and output.
• Operate and maintain equipment for printing, signs, graphics, and shipping.
• Process financial transactions using POS with accuracy and integrity.
• Maintain a clean, organized, and safe retail store environment.

Skills

Customer service

Communication skills

Team collaboration

Education

High school diploma or equivalent

Tools

POS terminal

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by understanding needs and proposing FedEx Office print, signs, graphics, and shipping solutions. The role involves taking orders, providing pricing, and coordinating store activities while handling equipment and maintaining work queues.

The position requires strong communication and the ability to work in a fast-paced retail environment, with a focus on accuracy and customer satisfaction.