Store Consultant: Print, Signs & Shipping Specialist

FedEx Office; Appleton (WI); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by leveraging consultative skills across printing, signs & graphics, and shipping services. You will take orders, provide pricing information, coordinate in-store activities, and recommend FedEx Office products to meet customer needs.

The role involves operating and maintaining store equipment, handling shipments, managing production queues, and ensuring a clean, safe retail environment while supporting revenue

Competenze

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills

Mansioni

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
• Maintains a safe, clean and orderly retail Store
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
• Applies Quality concepts presented at training during daily activities
• Supports FedEx Office Quality initiatives

Descrizione del lavoro

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by leveraging consultative skills across printing, signs & graphics, and shipping services. You will take orders, provide pricing information, coordinate in-store activities, and recommend FedEx Office products to meet customer needs.

The role involves operating and maintaining store equipment, handling shipments, managing production queues, and ensuring a clean, safe retail environment while supporting revenue