Store Coach & Team Leader — Grow Sales & Service

RiseMe; San Francisco (CA); On-site; USD 91,922,000 - 137,884,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts and Flexible 1

401(k) Plan, ESPP

Paid Time Off & Holidays

Employee Stock Purchase Plan (ESPP)

Optum EAP access

Nike/Converse/Jordan discounts

Job summary

Nike is hiring a Department Manager in San Francisco to lead a high-volume store team. You will coach staff, drive customer service excellence, and execute store strategies while upholding Nike’s Service Principles and brand culture.

You’ll train and empower your team, focus on community partnerships, and deliver results through staffing, budgeting, and everyday leadership. Nike offers strong benefits and professional growth opportunities.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
• Able to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Leading a team the helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Skills

Retail/hospitality experience

Leadership

Recruitment & leadership

Conflict resolution

Mobility & stamina

Availability schedule

Microsoft Office proficiency

Tools

Microsoft Office

Retail POS systems

Job description

Nike is hiring a Department Manager in San Francisco to lead a high-volume store team. You will coach staff, drive customer service excellence, and execute store strategies while upholding Nike’s Service Principles and brand culture.

You’ll train and empower your team, focus on community partnerships, and deliver results through staffing, budgeting, and everyday leadership. Nike offers strong benefits and professional growth opportunities.