Department Manager & Team Coach | Retail Growth Leader

RiseMe; Reno (NV); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Employee discounts (Nike family brands

Paid Time Off

Health Savings Accounts

Flexible Savings Accounts

401(k) Plan

Employee Stock Purchase Plan (ESPP)

Job summary

Nike Department Manager at Nike Factory Store Reno leads a high-volume team to deliver exceptional customer service, drive store growth, and embody the Nike service principles. You’ll coach, recruit, and schedule your team while upholding brand standards and community partnerships.

This full-time role requires 34–40 hours weekly, including nights and weekends, and demands both leadership experience and a passion for sport.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Able to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
• Able to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Leading a team that helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Job description

Nike Department Manager at Nike Factory Store Reno leads a high-volume team to deliver exceptional customer service, drive store growth, and embody the Nike service principles. You’ll coach, recruit, and schedule your team while upholding brand standards and community partnerships.

This full-time role requires 34–40 hours weekly, including nights and weekends, and demands both leadership experience and a passion for sport.