Store Coach & Team Development Leader

Rally House; Moore (ID); On-site; USD 23,000 - 33,000; Full time

Job summary

Rally House is seeking an Assistant Coach to support the Head Coach as the Assistant Store Manager, ensuring standards are met and the team is developed. You will lead ongoing training and coaching, and help maintain a guest-focused environment in a fast-paced retail setting.

You’ll partner to attract, hire, and onboard talent, own execution of operational standards, and drive merchandising, safety, and payroll planning.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.

Responsibilities

• People Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure compliance with safety, cash handling, and policy standards.
• Act as operational leader-on-duty in the Head Coach’s absence.
• Merchandising: Lead execution of visual directives and seasonal transitions.
• Ensure fixture flow and product placement drive sales and ease of shopping.
• Maintain store organization and back-of-house standards.
• Coach Team Captains and Teammates on visual expectations.
• Service: Own service execution and customer experience standards.
• Observe the store through the customer lens and adjust in real time.
• Resolve complex customer concerns and ensure follow-up.
• Reinforce consistency of service behaviors across all shifts.
• Results: Support payroll planning and labor optimization.
• Analyze store performance and take action to improve results.
• Lead execution of special events and hot markets.
• Drive daily, weekly, and monthly performance goals.

Skills

Retail experience

Supervisory experience

Leadership

Communication

Team development

Education

Associate or Bachelor’s degree preferred

Job description

Rally House is seeking an Assistant Coach to support the Head Coach as the Assistant Store Manager, ensuring standards are met and the team is developed. You will lead ongoing training and coaching, and help maintain a guest-focused environment in a fast-paced retail setting.

You’ll partner to attract, hire, and onboard talent, own execution of operational standards, and drive merchandising, safety, and payroll planning.