Job Details: Job Location: NSC-Midlands Family Store - COLUMBIA, SC 29204, Position Type: Part Time with Benefits 20 or More, Education Level: High School Diploma/GED, Travel Percentage: None, Job Shift: Day, Job Category: Store,
JOB SUMMARY:
Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customers' questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.
ESSENTIAL FUNCTIONS:
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
- Assists customers purchasing items from The Salvation Army by ringing up sales utilizing a cash register; collects monies, counts change, and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register printouts; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
- Prepares, processes, and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
- Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
- Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
- Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
- Answers the store telephone tactfully and courteously; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
- Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
- Opens and/or closes store doors in accordance with the store schedule.
OTHER RESPONSIBILITIES:
- Assists in pricing and tagging items in the store in accordance with established procedures.
- Assists customers in carrying purchased/donated items in/out of the store.
- Assists in disaster relief projects as needed.
- Monitors the work of volunteers working in the store.
- Performs other related work as required.
MATERIALS AND EQUIPMENT:
- Cash Register
- Hand Truck
- General Office Equipment
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of effective customer service techniques.
MENTAL AND PHYSICAL ABILITIES:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate in the English language.
- Ability to operate a cash register.
- Ability to perform routine mathematical computations and count change.
- Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting.
Qualifications: MINIMUM QUALIFICATIONS REQUIRED:
- High School diploma or G.E.D. and experience working in a retail store preferred,
- Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
None.