Store Clerk (8814)

SALVATION ARMY CORP; Jacksonville (NC); On-site; USD 14,000 - 15,000; Full time

Job summary

The Salvation Army Jacksonville Thrift Store in Jacksonville, NC is seeking a full-time Store Clerk to support customer service, sales, and donation processing. The role involves ringing up purchases, handling cash, balancing the register, and preparing receipts while ensuring a friendly shopping experience.

The position also covers maintaining clean, organized displays and store areas, assisting with donations and tax receipts, and providing information to customers.

Qualifications

• High School diploma or GED with retail experience preferred.
• Knowledge of effective customer service techniques.
• Ability to meet attendance requirements.
• Ability to read, write and communicate in English effectively.
• Experience operating a cash register and performing basic math.

Responsibilities

• Assist customers with purchases and donations, ringing up sales and handling cash accurately.
• Balance cash drawer, prepare receipts, and ensure security of cash and sales records.
• Maintain neat cash wrap area and keep store displays tidy and organized.
• Assist with donation intake, provide tax receipts, and direct customers to loading areas.
• Answer store inquiries and provide directions and general information to customers.

Skills

Customer service

Cash handling

English communication

Math calculations

Attendance

Physical stamina

Education

High School diploma/GED

Tools

Cash register

Job description

Job Details: Job Location: NSC-Jacksonville Family Store - Jacksonville, NC, Position Type: Full Time Regular, Education Level: High School Diploma/GED, Salary Range: $10.00 - $11.00Hourly, Job Category: Store, This position is located in our Jacksonville, NC Thrift Store Location.

Customer Service (80%)

Assists customers purchasing items f rom The Salvation Army by ringing -up sales utilizing a cash register;
collects monies, counts change and prepares receipts;
prepares and packages purchased items;
prepares and balances the cash drawer and runs routine register print -outs;
prepares and delivers bank deposits;
ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, assists with hauling donations to the storage area; prepares and provides tax receipts as needed.
Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick -ups.

Store Orderliness and Cleanliness (20%)

Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location af ter customer's have handled.
Cleans all display racks and shelves; sweeps and mops f loors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

Qualifications: Education and Experience:

• High School diploma or G.E.D. and experience working in a retail store preferred, or Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Knowledge of ef fective customer service techniques.
• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language ef fectively.
• Ability to operate a cash register, perform routine mathematical computations and count change.
• Ability to perform continuous walking, stooping, standing, and some climbing.
• Ability to perform routine mathematical computations and count change.
• Ability to perform f requent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting.