Store Clerk (8814)

The Salvation Army; Jacksonville (NC); On-site; USD 14,000 - 15,000; Full time

Job summary

The Salvation Army NSC-Jacksonville Family Store in Jacksonville, NC is seeking a full-time Store Associate. You will ring up sales, handle cash, assist customers, and process donations, while ensuring accurate receipts and secure cash handling.

You will keep the sales floor neat, stock displays, greet customers, answer questions, and help with loading donations. A High School diploma or GED and retail experience are preferred, along with dependable attendance and clear English communication.

Qualifications

• High School diploma or GED and retail experience preferred.
• Knowledge of effective customer service techniques.
• Ability to meet attendance requirements.
• Ability to read, write and communicate English effectively.
• Ability to operate a cash register and count change.
• Ability to walk, stand and perform light physical tasks.

Responsibilities

• Customer Service: Assist customers purchasing items by ringing up sales, handling cash, preparing receipts, balancing the cash drawer, and ensuring accuracy of sales records and deposits.
• Store Orderliness and Cleanliness: Keep the cash register area neat and stocked, arrange items on the floor, maintain displays, and clean racks, floors, windows, and mirrors.

Skills

Customer service

Cash handling

Cash register operation

Math calculations

English proficiency

Education

High School diploma/GED

Tools

Cash register

Job description

Job Details: Job Location: NSC-Jacksonville Family Store - Jacksonville, NC, Position Type: Full Time Regular, Education Level: High School Diploma/GED, Salary Range: $10.00 - $11.00Hourly, Job Category: Store, This position is located in our Jacksonville, NC Thrift Store Location.

Customer Service (80%)

Assists customers purchasing items f rom The Salvation Army by ringing -up sales utilizing a cash register;
collects monies, counts change and prepares receipts;
prepares and packages purchased items;
prepares and balances the cash drawer and runs routine register print -outs;
prepares and delivers bank deposits;
ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, assists with hauling donations to the storage area; prepares and provides tax receipts as needed.
Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick -ups.

Store Orderliness and Cleanliness (20%)

Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location af ter customer's have handled.
Cleans all display racks and shelves; sweeps and mops f loors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

Qualifications: Education and Experience:

• High School diploma or G.E.D. and experience working in a retail store preferred, or Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Knowledge of ef fective customer service techniques.
• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language ef fectively.
• Ability to operate a cash register, perform routine mathematical computations and count change.
• Ability to perform continuous walking, stooping, standing, and some climbing.
• Ability to perform routine mathematical computations and count change.
• Ability to perform f requent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting.