Store Cleanliness & Customer Service Associate

Michaels; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Michaels is seeking a Store Cleaner/Associate in Albuquerque to help maintain a high standard of store appearance and safety. You will support cleaning, stock placement, and general store operations while delivering friendly customer service and assisting with omnichannel processes.

The role requires physical work including standing for long periods, lifting and bending, and may include night or weekend shifts. Michaels offers benefits and employee discounts where applicable.

Qualifications

• Retail and/or cleaning experience preferred

Responsibilities

• Collects and disposes of trash following approved procedures.
• Dust and damp mops floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment.
• May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep clean key areas of the store including bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
• Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seeks out areas requiring cleaning; takes initiative to complete the task.
• Completes all tasks assigned by supervisor.
• Performs tasks in accordance with all federal, state and county guidelines.
• Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
• Project a positive image and serve as a role model for other Team Members.
• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)
• Participate in the truck un-load, stocking, and planogram (POGs) processes.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Skills

Retail experience

Job description

Michaels is seeking a Store Cleaner/Associate in Albuquerque to help maintain a high standard of store appearance and safety. You will support cleaning, stock placement, and general store operations while delivering friendly customer service and assisting with omnichannel processes.

The role requires physical work including standing for long periods, lifting and bending, and may include night or weekend shifts. Michaels offers benefits and employee discounts where applicable.