Store Cleanliness & Customer Care Specialist

Michaels; MIDDLETOWN (OH); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Flexible spending accounts

Job summary

Michaels in Middletown, OH is seeking a store associate to maintain a high standard of cleanliness and assist customers throughout the shopping journey. You will help customers find products, process quick checkouts, and support omnichannel services such as Buy Online Pickup in Store and Ship from Store.

The role requires a friendly, proactive team member who can work nights, weekends, and early mornings, with physical duties including standing, lifting, and stocking shelves.

Qualifications

• Retail or cleaning experience preferred.

Responsibilities

• Maintain high standards of store cleanliness and appearance.
• Provide fast, friendly checkout with cash handling to standards.
• Assist customers in locating products and answering questions.
• Support Omni channel processes (BOPIS and Ship from Store).
• Participate in truck unloading, stocking and planogram (POG) processes.
• Adhere to SOPs and company policies to ensure compliance and safety.

Skills

Customer service

Cleaning experience

Job description

Michaels in Middletown, OH is seeking a store associate to maintain a high standard of cleanliness and assist customers throughout the shopping journey. You will help customers find products, process quick checkouts, and support omnichannel services such as Buy Online Pickup in Store and Ship from Store.

The role requires a friendly, proactive team member who can work nights, weekends, and early mornings, with physical duties including standing, lifting, and stocking shelves.