Store Cleaning & Customer Experience Associate

The TJX Companies, Inc.; Mattoon (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Healthcare and benefits

Employee assistance program

Bereavement

Cell phone discounts

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. at Sierra Store 0209 in Mattoon, IL seeks an entry-level retail associate focused on providing outstanding customer service, processing transactions, and supporting merchandising and store operations.

You will promote rewards programs, maintain store standards, and help ensure a safe, welcoming environment for customers and teammates. This position offers hourly pay and applicable benefits. Flexibility and a willingness to lift merchandise are required.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Initiates store recovery and maintains cleanliness of the sales floor and store.
• Adheres to labor laws, policies, and procedures.
• Supports and participates in shrink reduction goals and safety.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Physical ability

Job description

The TJX Companies, Inc. at Sierra Store 0209 in Mattoon, IL seeks an entry-level retail associate focused on providing outstanding customer service, processing transactions, and supporting merchandising and store operations.

You will promote rewards programs, maintain store standards, and help ensure a safe, welcoming environment for customers and teammates. This position offers hourly pay and applicable benefits. Flexibility and a willingness to lift merchandise are required.