Store Chief: Lead Sales, Service & Strategy

Academy Sports and Outdoors; Hoover (AL); On-site; USD 90,000 - 140,000; Full time

Job summary

Academy Sports + Outdoors in Hoover, AL is seeking a Store Director to lead the store’s overall performance and customer experience. You will set the vision, align departments, and drive sales and profitability.

You will oversee merchandising, inventory control, loss prevention, expense management, and talent development while developing a high-performing team. This role requires strong financial, communication, and leadership skills and periodic travel to support other stores.

Qualifications

• Bachelor’s degree in a relevant field or equivalent combination of education and related experience
• 10 years of retail experience, including 7 years of progressive leadership responsibility
• Demonstrated success leading retail teams, including salaried leaders and teams of 40‑80 people
• Strong customer service mindset with a focus on delivering exceptional in-store experiences
• Demonstrated ability to drive sales, profitability, and operational execution
• Experience managing store operations including merchandising, inventory, and loss prevention
• Financial acumen with experience in budgeting, payroll, and expense control
• Ability to communicate, interpret, and execute company policies and initiatives effectively
• Willingness to travel periodically to support operations in other stores as needed
• Audit firearm sales in compliance with federal and state requirements, including ATF Form 4473 completion
• Complete and maintain required Firearms Sales and Power Industrial Truck certification
• Ability to maintain Federal Firearms License( FFL) for the Store
• A team-first attitude; while your core duties are your priority, you’re happy to step in wherever you’re needed

Responsibilities

• Lead store success by delivering exceptional customer experiences and strong financial performance.
• Set the store vision and translate priorities into clear goals for the team.
• Oversee merchandising, inventory control, loss prevention, expense management, and talent development.
• Analyze performance trends and customer insights to grow sales and improve efficiency across departments.

Skills

Leadership

Customer Service

Operations

Strategy & Execution

P&L Responsibility

Workforce Management

Education

Bachelor’s degree in a relevant field or equivalent combination of education and related experience

Job description

Academy Sports + Outdoors in Hoover, AL is seeking a Store Director to lead the store’s overall performance and customer experience. You will set the vision, align departments, and drive sales and profitability.

You will oversee merchandising, inventory control, loss prevention, expense management, and talent development while developing a high-performing team. This role requires strong financial, communication, and leadership skills and periodic travel to support other stores.