Store Leader: Drive Sales, Service & Strategy

Academy Sports + Outdoors; Manhattan (KS); On-site; USD 90,000 - 150,000; Full time

Job summary

Academy Sports + Outdoors is seeking a Store Director in the United States to lead store operations and drive exceptional customer experiences. You will translate corporate priorities into store goals, oversee merchandising, inventory, loss prevention, and staffing, and lead a large team to achieve financial targets.

You will also build community relationships, ensure compliance with firearms regulations, and travel to support other stores as needed.

Qualifications

• Bachelor’s degree in a relevant field or equivalent combination of education and related experience.
• 10 years of retail experience, including 7 years of progressive leadership responsibility.
• Demonstrated success leading retail teams, including salaried leaders and teams of 40–80 people.
• Strong customer service mindset with a focus on delivering exceptional in-store experiences.
• Demonstrated ability to drive sales, profitability, and operational execution.
• Experience managing store operations including merchandising, inventory, and loss prevention.
• Financial acumen with experience in budgeting, payroll, and expense control.
• Ability to communicate, interpret, and execute company policies and initiatives effectively.
• Willingness to travel periodically to support operations in other stores as needed.
• Audit firearm sales in compliance with federal and state requirements, including ATF Form 4473 completion.
• Complete and maintain required Firearms Sales and Power Industrial Truck certification.
• Ability to maintain Federal Firearms License( FFL) for the Store.
• A team-first attitude; while your core duties are your priority, you’re happy to step in wherever you’re needed.

Responsibilities

• Lead the overall store success by driving exceptional customer experiences, strong financial performance, and a culture rooted in teamwork and accountability.
• Set the vision for the store, translating company priorities into clear goals and empowering team members to perform at their best.
• Balance day-to-day operations with long-term strategy to consistently deliver results.
• Oversee all aspects of store operations including merchandising, inventory, loss prevention, expense management, and talent development.
• Analyze performance trends and customer insights to identify opportunities to grow sales, improve efficiency, and strengthen execution across departments.
• Serve as the face of the store within the community and build relationships to drive traffic and brand loyalty.

Skills

Leadership Development

Customer Service

Operations

Strategy and Execution

P&L Responsibility

Workforce Management

Education

Bachelor’s degree in a relevant field

Job description

Academy Sports + Outdoors is seeking a Store Director in the United States to lead store operations and drive exceptional customer experiences. You will translate corporate priorities into store goals, oversee merchandising, inventory, loss prevention, and staffing, and lead a large team to achieve financial targets.

You will also build community relationships, ensure compliance with firearms regulations, and travel to support other stores as needed.