Store & Bulk Sales Manager — Creamery Ops

University of Tennessee, Knoxville; Knoxville (TN); On-site; USD 60,000 - 65,000; Full time

Job summary

University of Tennessee, Knoxville's UT Creamery seeks a hands-on Retail Operations Manager to oversee on-campus and off-campus retail, catering, and bulk sales coordinated with student staff. You will lead daily store activities, manage scheduling, ensure health-code compliance, and drive sales initiatives while building strong internal and external partnerships.

Reporting to the Creamery Manager, you will develop promotional strategies, manage budgets with the Food Science Business Office,

Qualifications

• Bachelor's degree required.
• 2+ years of training or supervision experience.
• Knowledge of retail policies, systems and procedures.
• Ability to train and supervise employees with high standards.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee daily retail operations and supervise student workers.
• Manage bulk sales coordination and catering events.
• Develop sales goals and promotions aligned with branding.
• Prepare reports and financials with the university office.
• Ensure health-code compliance and quality checks.

Skills

Retail management

People management

Customer service

Public speaking

Education

Bachelor's degree

Tools

POS/ERP systems

Job description

University of Tennessee, Knoxville's UT Creamery seeks a hands-on Retail Operations Manager to oversee on-campus and off-campus retail, catering, and bulk sales coordinated with student staff. You will lead daily store activities, manage scheduling, ensure health-code compliance, and drive sales initiatives while building strong internal and external partnerships.

Reporting to the Creamery Manager, you will develop promotional strategies, manage budgets with the Food Science Business Office,