Store Associate 1810

Giant Oil Inc.; Lexington (KY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Giant Oil Inc. is seeking a Store Associate to provide fast, friendly service at our gas station. You will handle cashiering, stocking, cleaning and customer interactions to ensure an exceptional experience.

The role includes 3rd shift responsibilities, with duties like maintaining clean, organized spaces, assisting customers, and supporting store operations. Experience in retail and a high school diploma are preferred.

Qualifications

• Proven work experience in retail or similar role.
• Strong customer service and sales skills.
• Basic math and cashiering abilities.
• Proficient in English with good communication.
• Ability to stand for long periods.
• Able to lift up to 50 pounds.
• Familiar with inventory procedures and store operations.
• Friendly, energetic, customer-focused attitude.
• Able to work flexible shifts including 3rd shift.
• High school diploma or equivalent preferred.

Responsibilities

• Deliver fast, friendly customer service and cashiering.
• Assist customers with product information and options.
• Greet customers and answer questions.
• Keep assigned areas stocked and presentable.
• Engage customers in-store and upsell where appropriate.
• Maintain store cleanliness and safety.
• Operate POS and process transactions.
• Ensure pumps and equipment are functioning and looking good.
• Work in the walk-in cooler as needed.
• Follow tobacco and alcohol regulations.
• Handle returns and exchanges.
• Support inventory control procedures.
• Collaborate with teammates for excellent service.
• Recommend improvements to boost sales.

Skills

Retail experience

Customer service

English proficiency

Basic math

Stand long hours

Lifting up to 50 lbs

Inventory awareness

Communication

Friendly personality

Work under pressure

Policy compliance

Flexible shifts

High school degree

Education

High school diploma or equivalent

Job description

As a Store Associate, you will be responsible for offering fast and friendly customer service in our gas station. The Store Associate is responsible for performing all cashiering, stocking, cleaning and customer service duties that focus on providing an exceptional customer experience.

3rd shift

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain assigned areas in-stock and in presentable condition
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance.
• Process POS (point of sale) purchases
• Assist in ensuring that all pumps, equipment, signs and facilities are functioning and look good.
• Work in the walk-in cooler
• Maintain a safe work environment
• Adhere to tobacco and alcohol sales regulations
• Cross sell products
• Handle returns of merchandise
• Maintaining all food service and beverage areas
• Team up with co-workers to ensure proper customer service
• Build rapport with customers and provide a pleasant shopping experience
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)

Skills

• Proven work experience as a Retail Store associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Ability to stand on your feet for long periods of time
• Ability to lift and stock cases that can weigh up to 50 pounds
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products
• Availability to work flexible shifts
• High school degree

Job Types: Full-time, Part-time, 3rd shift

Compensation: $15 per hour

Benefits:

• Flexible schedule

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person