Food Associate 1501

Giant Oil Inc.; Hernando (MS); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Giant Oil Inc. is seeking a dedicated Food Associate to deliver friendly, efficient service in a fast-paced convenience-store environment. You will help customers, prepare food and beverages, and maintain cleanliness and safety standards.

Responsibilities include processing POS transactions, inventory management, and ensuring compliance with health and safety regulations. A high school diploma and strong communication skills are preferred, with flexible shifts including weekends.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service in retail or food service.
• Ability to stand for long periods and lift up to 50 pounds.
• Knowledge of food safety and handling.
• Proficiency in English.
• Familiar with inventory procedures.
• Flexible availability for shifts, including weekends.
• Knowledge of tobacco and alcohol sales regulations.

Responsibilities

• Provide excellent customer service to ensure high satisfaction.
• Assist customers by explaining products and options.
• Maintain clean, inviting store environment and housekeeping duties.
• Process POS purchases and manage transactions accurately.
• Support inventory and restocking; monitor stock levels.
• Ensure all pumps, equipment, and facilities function well.
• Handle food and beverage preparation and service in a timely manner.
• Follow health regulations and maintain sanitation standards.
• Collaborate with team for smooth operations and sales growth.
• Address customer inquiries and resolve issues or complaints.

Skills

Retail experience

Customer service

English proficiency

Basic math

Stand for long

Lift 50 lbs

Food service knowledge

Inventory procedures

Communication skills

Flexible shifts

High school diploma

Education

High school diploma

Job description

We are seeking a dedicated and customer-oriented Food Associate for providing excellent customer service and ensuring the efficient operation of our food service establishment. If you have a passion for the food industry and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers needs and provide assistance and information on product features
• Remain knowledgeable on products offered and discuss available options
• Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance.
• Process POS (point of sale) purchases
• Assist in ensuring that all pumps, equipment, signs and facilities are functioning and look good.
• Work in the walk-in cooler
• Maintain a safe work environment
• Adhere to tobacco and alcohol sales regulations
• Maintaining all food service and beverage areas
• Team up with co-workers to ensure proper customer service
• Build rapport with customers and provide a pleasant shopping experience
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
• Prepare and serve food and beverages to customers in a timely manner
• Maintain cleanliness and sanitation standards in accordance with health regulations
• Operate cash register and handle customer transactions accurately
• Assist with inventory management, including restocking supplies and monitoring stock levels
• Follow proper food handling procedures to ensure food safety
• Provide exceptional customer service by addressing customer inquiries and resolving any issues or complaints
• Collaborate with team members to ensure smooth operation of the food service establishment
• Perform other duties as assigned

Skills

• Proven work experience as a Retail Store associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Ability to stand on your feet for long periods of time
• Ability to lift and stock cases that can weigh up to 50 pounds
• Knowledge of food service operations, preferably in a restaurant or retail setting
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skillsA friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products
• Availability to work flexible shifts
• High school degree

Job Types: Full-time, Part-time

Compensation: $12.50 per hour

Benefits

• Flexible schedule

Shift

• 10 hour shift
• 8 hour shift

Weekly day range

• Weekend availability

Education

• High school or equivalent (Preferred)

Experience

• Customer Service: 1 year (Preferred)

Work Location

In person