Assistant Manager - Retail Leader (Customer Service)

Holiday Oil Co.; Herriman (UT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Fuel discount

In-store discount

Free car wash, vacuum, and air

Gym Membership Discount

Tuition Reimbursement

Job summary

Holiday Oil Co. in Herriman, UT is seeking an Assistant Manager to support daily operations, lead store teams, and ensure outstanding customer service. The role focuses on supervising staff, managing registers, and maintaining inventory while enforcing safety and company policies.

The ideal candidate will have leadership skills, reliability, and the ability to thrive in a fast-paced retail environment. Salary is competitive and benefits include discount programs and tuition reimbursement.

Qualifications

• Must be 21 years of age or older.
• Retail experience desired.
• Training experience preferred.
• Must be able to open and close stores across Sunday through Saturday schedule.
• Previous experience in customer service preferred.
• Familiarity with electronic equipment, like cash registers and POS
• Basic math and computer skills
• Effective communication skills
• Ability to manage skills and work with the team to accomplish tasks.
• Customer and Employee-focused
• Ability to learn about and train products available in stores
• Ability to maintain composure in the face of angry, frustrated, or flustered customers.
• Ability to adjust schedule, task, and priorities as needed to assist with business needs
• Must have a safe driving record
• Must be willing to submit to MVR monitoring and possess a valid Utah Driver's License

Responsibilities

• Supervise, train, and support team members to ensure excellent customer service.
• Handle cash management, prepare daily sales reports, and make bank deposits.
• Monitor inventory levels and assist with ordering merchandise and fuel.
• Ensure compliance with company policies, safety regulations, and security procedures.
• Address customer inquiries and concerns, professionally resolving issues.
• Maintain the cleanliness of the store and ensure proper maintenance of equipment.
• Assist in scheduling shifts and managing employee performance.

Skills

Leadership

Customer service

Training

Communication skills

Cash handling

POS familiarity

Team management

Problem solving

Time management

Adaptability

Tools

POS system

Cash registers

Job description

Holiday Oil Co. in Herriman, UT is seeking an Assistant Manager to support daily operations, lead store teams, and ensure outstanding customer service. The role focuses on supervising staff, managing registers, and maintaining inventory while enforcing safety and company policies.

The ideal candidate will have leadership skills, reliability, and the ability to thrive in a fast-paced retail environment. Salary is competitive and benefits include discount programs and tuition reimbursement.