Store Assistant Manager

CrossAmerica Partners LP; Kingsport (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Store Assistant Manager to support daily operations in a busy convenience store. This role involves overseeing customer service, managing staff, and ensuring store profitability. The ideal candidate will have strong leadership skills and a passion for retail. Join a team that values hard work and dedication while providing essential products to keep people moving. With competitive pay and a comprehensive benefits package, this opportunity is perfect for those looking to grow in the retail sector.

Benefits

Health Insurance

Vacation

Holiday Pay

401K with Employer Match

Qualifications

• 2+ years of retail management experience, with 1 year in a supervisory role.
• Strong leadership and customer service skills are essential.

Responsibilities

• Support daily operations and ensure excellent customer service.
• Assist in managing inventory and sales performance.

Skills

Leadership Skills

Customer Service

Inventory Management

Communication Skills

Organizational Skills

POS Systems

Education

High School Diploma

Associate or Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Inventory Management Software

Job description

Join to apply for the Store Assistant Manager role at CrossAmerica Partners LP.

4 days ago Be among the first 25 applicants.

NOW HIRING - Open Availability Preferred. All Shifts - Works Opposite Manager. Previous Leadership Experience a Plus. Full Time. STARTING AT $16/hour.

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description

The Store Assistant Manager will support the Store Manager in overseeing day-to-day operations, ensuring excellent customer service, managing staff, and maintaining store profitability. The ideal candidate will have a passion for retail, strong leadership skills, and a hands-on approach to running a busy convenience store.

Responsibilities

1. Customer Service & Store Environment:
   • Greet and assist customers in a friendly and professional manner.
   • Resolve customer complaints and concerns promptly and efficiently.
   • Ensure the store maintains a clean, safe, and organized environment at all times.
   • Monitor customer service standards to ensure a positive shopping experience.
2. Staff Management:
   • Assist in recruiting, training, and onboarding new employees.
   • Delegate tasks and oversee daily activities of store associates.
   • Provide guidance, coaching, and performance feedback to team members.
   • Maintain staff schedules and ensure proper coverage during peak hours.
3. Operations & Inventory Control:
   • Assist in managing inventory levels, including stock ordering, receiving, and shelving.
   • Conduct regular stock checks to maintain optimal inventory levels.
   • Ensure proper handling of products, including rotation, quality control, and waste reduction.
   • Monitor and enforce adherence to store policies and procedures.
4. Sales & Financial Performance:
   • Help drive sales by promoting store products and services.
   • Assist in achieving and exceeding sales goals and targets.
   • Monitor daily cash handling, sales transactions, and reconcile cash registers.
   • Support the Store Manager in managing budgets, controlling expenses, and ensuring profitability.
5. Health & Safety Compliance:
   • Ensure store operations comply with health, safety, and legal regulations.
   • Conduct regular store inspections to identify hazards and address them immediately.
   • Support safety initiatives, including emergency preparedness and security protocols.
6. Reporting & Administration:
   • Assist with administrative tasks, including payroll, staffing reports, and inventory records.
   • Prepare reports related to daily sales, inventory, and store performance.
   • Maintain accurate documentation on store operations, including employee records.

Qualifications

• Minimum of 2 years of retail or convenience store management experience, with at least 1 year in a supervisory role.
• High school diploma or equivalent; associate or bachelor’s degree in business or related field is a plus.

Skills & Abilities

• Strong leadership, team building, training, and motivation skills.
• Excellent interpersonal and communication skills with a commitment to customer service.
• Ability to handle difficult situations calmly and solutions-focused.
• Strong organizational skills, multitasking, and prioritization abilities.
• Proficient in POS systems, basic computer applications (Word, Excel), and inventory management software.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements and Work Environment

Be able to stand for extended periods, lift boxes up to 50 lbs., bend, squat, reach, climb ladders, and work in cold environments. Ability to handle cash, operate registers, and perform repetitive tasks. Ability to work alone and handle emergency situations.

Benefits

We offer a competitive benefits package including health insurance, vacation, holiday pay, 401K with employer match, and more. Part-time team members are also eligible for some benefits.

Equal Employment Opportunity

CrossAmerica Partners (or its subsidiaries and related entities) is an equal opportunity employer. All qualified applicants will be considered without regard to age, race, color, creed, religion, sex, sexual orientation, national origin, marital status, disability, military or veteran status, or any other protected class.

Accommodations

Wildcat LLC is committed to providing access and reasonable accommodations for individuals with disabilities. If accommodations are needed for the application or employment process, contact [e-mail].