Store Ass't Manager

LITTLE GENERAL STORE INC; Summersville (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

LITTLE GENERAL STORE INC is seeking an Assistant Store Manager for their location in Summersville, WV. This role involves managing store operations in the absence of the Store Manager, ensuring a safe and welcoming environment for customers.

The ideal candidate should possess strong customer service skills, basic computer knowledge, and must be at least 18 years old to handle tobacco and alcohol sales. The position offers a full-time position with various shifts, including nights and weekends.

Qualifications

• Must be at least 18 years of age to sell tobacco and alcohol.
• Basic computer skills required.
• Must be able to speak, read, and write in English.

Responsibilities

• Help manage the store in absence of Store Manager.
• Train employees as directed.
• Provide management coverage for the store.
• Understand state laws regarding lottery, alcohol, and tobacco sales.
• Promote company sponsored charity events.

Skills

Customer Service

Basic Computer Skills

Communication

Team Collaboration

Problem Solving

Education

High School diploma or GED

Job description

Job Details

Job Location: Little General Summersville 2450 - Summersville, WV 26651

Job Shift: Any

Overview

The Assistant Store Manager’s role is to help the Store Manager operate a clean, safe, and profitable retail convenience store where customers like to shop, and employees like to work. The Assistant Store Manager typically works opposite shifts and assumes responsibility for managing the store in the absence of the Store Manager. Must be minimum eighteen (18) years of age to sale tobacco and alcohol.

Qualifications

Position Classification: Full Time

Position Reports To: Store Manager and/or Retail Supervisor

Position Manages: Customer Service Representative, other staff on shift

Minimum Education: High School diploma or GED preferred. Basic computer skills required. Must be able to speak, read and write in English.

Physical Demands:

• Ability to lift, push, pull, and carry boxes and/or equipment weighing up to 50 pounds;
• Ability to stand and walk for extended periods of time (95%), Sitting (5%);
• Ability to climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended periods;
• Ability to use close, distant, color and peripheral vision, depth perception and visual focus;
• Ability to smell and identify odors;
• Ability to clearly hear and interpret voice commands and telephone communications.

Primary Responsibilities

1. Possess general knowledge of the Store Manager’s role.
2. Represent Little General in a professional manner with all employees, customers and vendors.
3. Act as the Store Manager to perform the duties described in the Store Manager Job Description when the Store Manager is not present.
4. Assist in training employees as directed by the Store Manager.
5. Promote enrollment and participation in all Loyalty Programs. (LG Rewards, BP, Exxon, etc.)
6. Promote and participate in company sponsored Charity Events.
7. Understand and strictly follow state law laws regarding lottery, alcohol and tobacco sales.
8. Provide management coverage for the store by working opposite shifts from the Store Manager as scheduled. Shifts to regularly include nights, weekends and holidays.
9. Understand and be able to execute all security and emergency protocols.
10. Refer questions and problems they cannot answer to the Store Manager or Retail Supervisor.
11. Contact the Store Manager or Retail Supervisor in the event of an emergency.
12. Other duties as may be assigned.