Storage Operations Lead — DR/Backup & Compliance (Remote)

General Dynamics IT; United States; Remote; USD 123,000 - 167,000; Full time

Benefits offered by this job

AI-enabled growth tools

Leadership development

Internal mobility

Competitive pay and benefits

401(k) match

Mission-focused culture

Modernize VA cloud ecosystem

Job summary

General Dynamics IT seeks a Storage Operations Lead to support the VA in Austin, TX or remotely. You will oversee enterprise storage operations across SAN/NAS, ensuring backup integrity, disaster recovery readiness, security compliance, and capacity optimization in a multi‑petabyte environment.

You will partner with storage engineers, data protection, cybersecurity, hosting, and VA stakeholders to improve reliability, governance, and performance.

Qualifications

• Bachelor's degree or equivalent and 5 years of experience.
• Experience leading storage operations, data protection, backup/recovery workflows, or infrastructure compliance in enterprise IT environments.
• Demonstrated expertise with enterprise storage platforms, SAN/NAS infrastructure, data protection systems, and disaster recovery processes.
• Strong understanding of ITSM, service delivery, hosting operations, and enterprise‑class process governance.
• Ability to evaluate storage documentation, workflows, performance metrics, and system outputs for completeness, accuracy, and compliance.
• Experience developing performance plans, audit artifacts, dashboards, and corrective‑action processes.
• Excellent written, analytical, and stakeholder communication skills.
• Ability to collaborate across storage engineering, hosting, cybersecurity, and federal organizations

Responsibilities

• Oversee enterprise storage operations including availability, backup integrity, disaster recovery readiness, security compliance, and capacity across VA's multi‑petabyte storage environment.
• Lead governance and performance oversight for SAN/NAS platforms, storage clusters, replication, Commvault data protection, and related operational metrics.
• Work closely with storage engineers, data protection teams, cybersecurity staff, hosting leaders, and VA stakeholders to improve reliability, resiliency, and compliance across storage services.
• Manage performance measurement processes, coordinate testing cycles for backup/restore and replication, validate SLAs, and maintain dashboards, logs, and recurring reporting packages.
• Refine operational workflows, reduce backup failures, strengthen documentation, and embed performance and security requirements throughout the storage lifecycle.
• Coordinate across hosting, database, and virtualization teams to ensure aligned and efficient operations.
• Engage VA leadership and service line managers to communicate storage performance expectations and improvements.

Skills

Accountability

Leadership

Security Compliance

Education

Bachelor's degree or equivalent

Job description

General Dynamics IT seeks a Storage Operations Lead to support the VA in Austin, TX or remotely. You will oversee enterprise storage operations across SAN/NAS, ensuring backup integrity, disaster recovery readiness, security compliance, and capacity optimization in a multi‑petabyte environment.

You will partner with storage engineers, data protection, cybersecurity, hosting, and VA stakeholders to improve reliability, governance, and performance.