Cloud Operations Lead - Multi-Cloud & Automation

Devopsroles; Austin (TX); Hybrid; USD 136,000 - 184,000; Full time

Benefits offered by this job

Leadership development

Job summary

GDIT is seeking a Cloud Operations Lead to oversee VAEC cloud operations in Austin, TX, driving availability, security, and modernization across multiple cloud providers. You will manage workflows, monitoring, incidents, and capacity while coordinating with cloud engineers, cybersecurity, and VA stakeholders.

The role requires 5+ years in cloud operations, enterprise IT experience, and strong governance knowledge.

Qualifications

• Bachelor's degree or equivalent and 5+ years of experience.
• Experience leading cloud operations, monitoring, major incident response, or cloud governance in enterprise IT environments.
• Demonstrated expertise with multi‑cloud environments (Azure, AWS, VAEC), cloud monitoring tools, and operational frameworks.
• Strong understanding of ITSM, cloud service delivery, cloud governance, and enterprise‑class configuration management.
• Ability to evaluate cloud documentation, workflows, capacity models, monitoring systems, and operational outputs for completeness, accuracy, and compliance.
• Experience developing cloud performance plans, audit artifacts, dashboards, and corrective‑action processes.
• Excellent written, analytical, and stakeholder communication skills.
• Ability to collaborate across cloud engineering, network, cybersecurity, hosting operations, and federal organizations

Responsibilities

• Oversee enterprise cloud operations across the VA Enterprise Cloud (VAEC)—ensuring availability, reliability, security compliance, capacity optimization, and modernization readiness across all cloud service providers.
• Manage cloud operational workflows, orchestration pipelines, monitoring tools, incident processes, service catalog offerings, and capacity forecasts.
• Work closely with cloud engineers, incident responders, cybersecurity teams, architects, and VA stakeholders to maintain resilient multi‑cloud environments and improve observability, automation, and operational performance.
• Maintain and refine cloud governance standards, validate monitoring coverage, ensure security and TIC compliance, coordinate incident handling, and oversee change alignment across VA’s cloud infrastructure.
• Design and manage cloud performance measurement systems, streamline response workflows, enhance automation, and integrate cloud operations with hosting, development, cybersecurity, and network teams.
• Engage with VA leadership to provide operational insights, incident reviews, capacity and demand assessments, modernization roadmaps, and reliability recommendations.
• Drive continuous improvement by identifying operational gaps, optimizing autoscaling and orchestration processes, strengthening documentation, expanding automation, and maturing cloud performance management practices.
• Your work ensures VA’s cloud environments remain secure, scalable, resilient, and mission‑ready.

Skills

Cloud Engineering

Cloud Operations

Leadership

Tools

Azure

AWS

Job description

GDIT is seeking a Cloud Operations Lead to oversee VAEC cloud operations in Austin, TX, driving availability, security, and modernization across multiple cloud providers. You will manage workflows, monitoring, incidents, and capacity while coordinating with cloud engineers, cybersecurity, and VA stakeholders.

The role requires 5+ years in cloud operations, enterprise IT experience, and strong governance knowledge.