Storage Facility Manager: Lead Team & Customer Experience

Storage King USA; Fort Myers (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Perks discount program

Paid holidays

Paid time off

Bonus opportunity

Career growth opportunities

Training and development

Job summary

Storage King USA is seeking a Property Manager in Fort Myers, FL to lead daily operations of the storage facility and supervise on-site staff while delivering excellent customer service to tenants. You will drive rentals, manage inquiries, and uphold policy-compliant operations.

The role is full-time, hourly, with weekend requirements. Responsibilities include contractor coordination, delinquency management, renewals, community outreach, and regular property walks to ensure cleanliness and

Qualifications

• Solid communication and organizational skills.
• Provide best-in-class customer service to new and existing customers.
• Basic computer skills and proficiency in Microsoft Word and Excel.

Responsibilities

• Renting storage units, parking space, and selling store merchandise.
• Converting telephone and walk-in inquiries into storage rentals.
• Operate the property within the budgeted guidelines established by Storage King USA leadership.
• Schedule all contractors for any other services needed. Inspect all work performed prior to approval for payment to contractors.
• Enforce a fair and comprehensive rental collection practice as dictated per policy. Be present for auctions of delinquent tenants and evictions.
• Directs activities of all on-site personnel and maintains a great working environment.
• Post, collect, track, and manage delinquency of rental and other income.
• Ensure desired renewals are being captured at the highest rate possible.
• Developing relationships and cross promotion opportunities by partnering with local businesses in the communities we serve.
• Daily property walks to check locks, check for cleanliness and upkeep, sweep the property, clean units, ensuring supplies are appropriately stocked, and performing other light maintenance tasks.

Skills

Customer service

Communication

Organizational skills

Team leadership

Tools

Microsoft Word

Excel

Job description

Storage King USA is seeking a Property Manager in Fort Myers, FL to lead daily operations of the storage facility and supervise on-site staff while delivering excellent customer service to tenants. You will drive rentals, manage inquiries, and uphold policy-compliant operations.

The role is full-time, hourly, with weekend requirements. Responsibilities include contractor coordination, delinquency management, renewals, community outreach, and regular property walks to ensure cleanliness and