Customer Service - Self Storage Manager

Public Storage

Capitola (FL)

On-site

USD 15,911 - 22,661

Full time

14 days+

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Benefits offered by this job

Flexible schedules

Medical, Dental, Vision insurance

401(k) with match

Paid time off

Mileage reimbursement

Job summary

A leading self-storage provider in Florida is looking for a Property Manager who will work independently across multiple locations. The role involves assessing customer storage needs, conducting inspections, and managing payments. Ideal candidates should have customer service experience and a valid driver's license. This is an entry-level, full-time position with flexible scheduling and comprehensive benefits.

Qualifications

Experience in customer-service-centered sales environments such as retail or restaurant.
Valid driver's license and personal vehicle for travel between locations.

Responsibilities

Work independently at multiple locations.
Assess customer storage needs and sell supplies.
Conduct daily inspections of storage units.
Perform cash auditing and deposit.
Ensure timely customer payments and make call reminders.

Skills

Customer service skills

Sales experience

Communication skills

Job description

Public Storage is the self‑storage industry leader and we are hiring now!

Earn $14.00 Per Hour

Our Benefits

Total Rewards package available to our team:

We work Flexible and Full‑Time Schedules between the hours of 9:30 am and 6 pm (weekends until 5 pm)
Employees become eligible for full‑time Benefits by working an average of 20+ hours – Benefits include:
- Medical, Dental, Vision, 401(k) with match, paid time off, sick time, and flex spending
- Company‑paid life, accidental death insurance, and exclusive vendor discounts
Mileage reimbursement is provided when traveling between properties or other work‑related tasks
Our Property Managers have the opportunity to earn performance‑based bonuses

Job Description

Our Property Managers work independently at multiple locations, spending time both inside and outside the facilities
Assess customer storage needs and make suggestions, including selling packing and moving supplies
Perform daily storage unit inspections to confirm inventory and availability to ensure spaces are ready to rent
Audit cash drawers and make bank deposits as part of daily business
Help keep customers current with payments and make reminder and collection calls when required

Physical Requirements

Ability to transport, lift, or move items weighing up to 35 pounds
Walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
Perform cleaning and daily maintenance tasks: sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris

Qualifications

Experience: Successful candidates come from a variety of customer‑service‑centered sales environments including retail, restaurant, fast food, or other service‑based companies.

Transportation: Employees must have a valid driver’s license and use their own vehicle to travel between different work locations and/or conduct other work‑related business. Mileage reimbursement available.

Additional Information

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Employees have voted us as having best career growth, ranked in the top 5% for work culture, and in the top 10% for diversity and inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self‑storage industry’s #1 team!

Seniority level