Storage Facility Manager - Lead Customer & Ops Excellence

Glacier West; Puyallup (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) with 4% company match

Monthly and Quarterly Bonus Programs

Medical, dental, and vision insurance

Paid Time Off – vacation, sick, paid H

Birthday paid day off after 1 year

Referral Program

Annual Tuition Reimbursement Program

Job summary

Glacier West Self Storage is seeking a Property Manager to fill a Full-Time storage position at our Puyallup, WA location. You will oversee day-to-day facility operations, deliver exceptional customer service, manage payments, and coordinate with contractors.

The role requires hands-on maintenance, strong computer skills, and the ability to work independently. Travel within the district is required to support other sites. Join a growing team at Glacier West Self Storage.

Qualifications

• Experience in self-storage management and customer service.
• Must possess a valid driver’s license.
• Light cleaning and maintenance experience.
• Proficient with computers, smartphones, and Microsoft Office.
• Ability to work independently without onsite supervision.
• Bilingual Spanish a plus.
• Use of power tools is required.

Responsibilities

• Handle day to day operations of the facility.
• Provide an excellent customer service experience.
• Answer phone calls and emails in a timely and professional manner.
• Conduct daily site checks and property inspections.
• Assist customers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Perform daily and weekly reports, marketing, surveys, and inventory.
• Act as the primary contact for contractors and vendors on site.
• Travel within the district to support other locations as needed.

Skills

Self-Storage

Management

Customer Service

Sales

Tools

Microsoft Office

Job description

Glacier West Self Storage is seeking a Property Manager to fill a Full-Time storage position at our Puyallup, WA location. You will oversee day-to-day facility operations, deliver exceptional customer service, manage payments, and coordinate with contractors.

The role requires hands-on maintenance, strong computer skills, and the ability to work independently. Travel within the district is required to support other sites. Join a growing team at Glacier West Self Storage.