Storage Customer Service Pro - Training & Bonuses

U-Haul / Repwest Insurance; Las Vegas (NV); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance & prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

MetLife auto and home insurance

Job summary

U-Haul is seeking a Storage Customer Service Representative in Las Vegas to join a support team that ensures customers receive help on their journeys by inspecting and maintaining equipment. You will assist customers with dispatch and return of equipment using up-to-date technology, and participate in U-Haul education through U-Haul University.

The role includes strong customer service responsibilities, the ability to show units, explain rental terms, and manage rental contracts, with on-site

Qualifications

• Driver's license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Availability to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license and clean driving

Excellent communication skills

Weekend and holiday availability

Job description

U-Haul is seeking a Storage Customer Service Representative in Las Vegas to join a support team that ensures customers receive help on their journeys by inspecting and maintaining equipment. You will assist customers with dispatch and return of equipment using up-to-date technology, and participate in U-Haul education through U-Haul University.

The role includes strong customer service responsibilities, the ability to show units, explain rental terms, and manage rental contracts, with on-site