Storage Customer Experience Specialist

U-Haul; Las Vegas (NV); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Health insurance & prescription plans

Paid holidays, vacation & sick days

401(k) Savings Plan

Life insurance

Employee Assistance Program

Job summary

U-Haul is seeking a Storage Customer Service Representative in Las Vegas to greet customers, assist with rentals, and support site operations. You will help customers with storage needs, explain terms, and prepare rental contracts while maintaining clean, secure facilities.

The role offers on-the-job education, opportunities to advance, and a fast-paced team environment aligned with U-Haul's service standards.

Qualifications

• Excellent communication skills required.
• Available to work on weekends and holidays.

Responsibilities

• Assist customers by answering inquiries over the phone or in person.
• Show storage units and explain rental terms and contracts.
• Prepare rental agreements and perform routine property upkeep.
• Ensure vacant storage units are clean, dry, secure and ready for new customers.
• Participate in ongoing training through U-Haul University.

Skills

Excellent communication

Weekend/holiday availability

Job description

U-Haul is seeking a Storage Customer Service Representative in Las Vegas to greet customers, assist with rentals, and support site operations. You will help customers with storage needs, explain terms, and prepare rental contracts while maintaining clean, secure facilities.

The role offers on-the-job education, opportunities to advance, and a fast-paced team environment aligned with U-Haul's service standards.