Storage Customer Service Pro

U-Haul; Washington Township (MI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance & prescription plans

Paid holidays and vacation

Employee stock ownership plan (ESOP)

401(k) Savings Plan

Life insurance

Gym reimbursement

Job summary

U-Haul is seeking a Storage Customer Service Representative at our Washington, MI location to assist customers, show storage units, and process rental contracts. You will work with the site team to ensure units are clean, secure, and ready for customers, handling inquiries by phone and in person.

Ideal candidates will have a valid driver’s license, excellent communication skills, and weekend/holiday availability.

Qualifications

• Driver's license and the ability to maintain a clean driving record
• Excellent communication skills
• Available to work on weekends and holidays

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Communication skills

Driver's license

Weekend availability

Job description

U-Haul is seeking a Storage Customer Service Representative at our Washington, MI location to assist customers, show storage units, and process rental contracts. You will work with the site team to ensure units are clean, secure, and ready for customers, handling inquiries by phone and in person.

Ideal candidates will have a valid driver’s license, excellent communication skills, and weekend/holiday availability.