Storage Customer Service Associate - On-Site Support

U-Haul; Haines City (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell…

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident保险

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul is seeking a Storage Customer Service Representative in Haines City, FL to join a friendly support team that ensures customers receive exceptional service. You’ll inspect and maintain equipment, dispatch and return gear using up-to-date technology, and participate in ongoing education through U-Haul University.

The role emphasizes customer interaction, rental contract support, and standard property upkeep, with on-site work and eligibility for benefits as part of a comprehensive team at

Qualifications

• Driver’s license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license

Excellent communication

Weekend/holiday availability

Job description

U-Haul is seeking a Storage Customer Service Representative in Haines City, FL to join a friendly support team that ensures customers receive exceptional service. You’ll inspect and maintain equipment, dispatch and return gear using up-to-date technology, and participate in ongoing education through U-Haul University.

The role emphasizes customer interaction, rental contract support, and standard property upkeep, with on-site work and eligibility for benefits as part of a comprehensive team at