Stone Customer Care & Sales Specialist

Stone Warehouse; Sterling Heights (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid Holidays

Vision insurance

401K

Job summary

Stone Warehouse USA in Michigan is seeking a friendly, energetic Customer Service Representative to join our team. You will establish relationships with designers, builders, and homeowners, provide prompt service, and help customers choose products.

The role requires strong communication, proficiency in Microsoft Office, and the ability to multi-task in a fast-paced environment. Base salary is experience-based with commission, and benefits include health insurance, PTO, and 401(k).

Qualifications

• Excellent written and oral communication.
• Proficient in Microsoft Office.
• Strong organizational, time management skills and the ability to multi-task.
• Ability to work independently and within a team.
• Must be able to work in a fast-paced environment and effectively manage multiple tasks.
• Excellent interpersonal skills.

Responsibilities

• Establish and build customer relationships with clients.
• Provide prompt, accurate, and friendly customer service.
• Maintain knowledge of products and services.
• Assist in material selections by walking with homeowners, builders, designers, and fabricators alike.
• Make follow-up phone calls to insure material selections/sales.
• Strong organizational, time management skills and the ability to multi-task.

Skills

Communication

Microsoft Office

Time management

Team player

Interpersonal skills

Multi-tasking

Tools

Microsoft Office

Job description

Stone Warehouse USA in Michigan is seeking a friendly, energetic Customer Service Representative to join our team. You will establish relationships with designers, builders, and homeowners, provide prompt service, and help customers choose products.

The role requires strong communication, proficiency in Microsoft Office, and the ability to multi-task in a fast-paced environment. Base salary is experience-based with commission, and benefits include health insurance, PTO, and 401(k).