Stone Center Sales & Operations Leader

Dal-Tile LLC; Westwood (MA); In loco; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company 401k match

Employee purchase discount

Tuition reimbursement

Descrizione del lavoro

Dal-Tile LLC, the largest tile and natural stone manufacturer in the United States, seeks a Stone Center Manager to grow sales, lead store teams, and optimize operations across a defined territory in Massachusetts. You will build strong customer relationships, manage budgets, and drive strategic plans aligned with corporate goals.

The role requires a strong sales and leadership background in stone or related industries, with a focus on profitability, safety, and service excellence.

Competenze

• HS diploma and 5+ years relevant stone sales experience required.
• Bachelor's degree in Business or related field and 3+ years relevant sales/management experience in the stone business.

Mansioni

• Increases product sales within assigned store coverage areas to achieve company objectives.
• Develops business relationships with key customers within the store coverage area.
• Clearly define goals and objectives for Stone personnel to measure performance and communicate these objectives to the staff regularly.
• Provides leadership and direction in the pursuit of store objectives with employees.
• Communicates and works closely with customers to maximize market penetration and margin potential.
• Develops and implements strategic plans to accommodate corporate goals.
• Reviews market analyses to determine customer needs, price schedules, and discount rates.
• Advises customers on product selection, pricing, and sales volume, and continues to build customer relations.
• Meets with key customers to negotiate and close deals.
• Analyzes and controls expenditures of the Stone Center to conform to budgetary requirements.
• Analyzes sales reports showing sales volume, profit loss (EVA), and margins utilizing the on-demand reporting process.
• Ensures prudent credit transactions and manages account collections.
• Participates in the planning process by providing accurate, achievable sales forecasts.
• Align achievements with corporate goals, standards, and objectives.
• Communicates the safety program goals and expectations and ensures associates are professionally trained in the Safety program.
• Trains, leads, and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
• Cross-trains on all areas of Stone Center operations: customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires, and manages Stone Center staff associates. Includes daily support and direction, as well as ongoing performance management and development.
• Ensures compliance with Human Resource policies, including hiring, firing, performance management, and DOT compliance.
• Provides excellent understanding and training in the safe and properly to load delivery of trucks, and operates lift trucks with booms and/or overhead cranes.
• Performs other related duties as required.

Conoscenze

Interpersonal skills

Written & verbal communication

Analytical aptitude

Time management

Organizational skills

Leadership

MS Word

Excel

PowerPoint

Formazione

HS diploma

Bachelor's degree in Business or related field

3+ years relevant sales/management experience in the stone business

5+ years relevant stone sales experience

Strumenti

MS Word

Excel

PowerPoint

Descrizione del lavoro

Dal-Tile LLC, the largest tile and natural stone manufacturer in the United States, seeks a Stone Center Manager to grow sales, lead store teams, and optimize operations across a defined territory in Massachusetts. You will build strong customer relationships, manage budgets, and drive strategic plans aligned with corporate goals.

The role requires a strong sales and leadership background in stone or related industries, with a focus on profitability, safety, and service excellence.