Stockroom Assistant

WeatherTech®; Bolingbrook (IL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation, holidays, and sick time

Job summary

WeatherTech Direct is hiring a Stockroom Assistant/Installer to support store operations and customer service. You will assist with product installation, inventory management, order processing, and on-site guest inquiries in a dynamic store environment.

Expect varied schedules including weekends. The role emphasizes safety, accurate stock handling, and teamwork within WeatherTech Direct's customer-centric culture.

Qualifications

• 6 months of experience in warehouse or stockroom operations.
• High School Diploma or equivalent.
• Knowledge of Microsoft Office Suite.
• Friendly, helpful attitude and strong interpersonal skills.
• Authorized to work in the United States.

Responsibilities

• Assist customers with carrying products to and installing them in their vehicles.
• Receive, print, pick, and pack customer orders in the Factory Store.
• Maintain stock and inventory using ERP system and perform daily/monthly counts.
• Unpack deliveries and store inventory in correct locations.
• Ensure stock is stored safely and accessible; follow safety guidelines.
• Tag and label stock items and assist with on-site customer questions.
• Provide feedback to management on service issues and training opportunities.
• Work varied shifts including weekends and holidays; overtime as needed.

Skills

Interpersonal skills

Communication skills

Customer service mindset

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Stockroom Assistant/Installer

WeatherTech is seeking a well-qualified Stockroom Assistant/Installer to contribute to the overall operation of the stockroom by ensuring all factory store orders are handled properly and timely matter.

Schedules will vary and will include one or both weekend days.

This is a great opportunity to join the WeatherTech Direct team!

• High performing, reliable, and teamwork-minded employees are rewarded with a competitive compensation and benefits package including the potential to earn end of year bonuses and pay increases

We offer a great work environment with a focus on encouraging our employees to be the best they can be through training, advancement opportunities, top-notch compensation and benefits, all while promoting a culture that values family, diversity and teamwork!

As a Stockroom Assistant/Installer, you will

• Assist customers with carrying products to and installing products in/on their vehicles, and assisting with on-site customer product questions
• Deliver exceptional customer service and support in the Factory Store by quickly and accurately receiving, printing, picking, and packing customer orders, assisting customers with carrying products to and installing products in/on their vehicles, and assisting with on-site customer product questions
• Utilize ERP system to maintain and manage the stockroom inventory on hand by conducting daily and monthly inventory and cycle counts of the store and stockroom, identifying and resolving inventory discrepancies, creating BOLs for restocking products, and maintaining various daily logs for product returns
• Unpack all deliveries and put inventory into the correct locations
• Ensure all stock is safely stored and easily accessible in compliance with all regulations and department guidelines
• Maintain accurate knowledge of inventory and their respective locations
• Store items in an orderly and accessible manner in supply rooms or other areas
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations including all established department policies and procedures
• Designate stock items using identification tags, stamps, electric marking tools, or other labeling equipment
• Interact with customers when applicable
• Provide timely feedback to management regarding service failures or customer concerns
• Participate in required training on new tasks and skills pertinent to the department, product installation, company policies, and safety guidelines
• Follow company safety rules and keep designated work area in a clean and orderly condition
• Work a varied schedule consisting of day, evening, night, weekend, and holiday hours; work overtime as business demands
• Perform other duties as assigned

Qualified Candidates will

• Have 6 months of experience in warehouse or stockroom operations
• Have a High School Diploma or equivalent
• Have knowledge of Microsoft Office Suite
• Maintain a friendly and helpful attitude and demeanor
• Possess strong interpersonal and communication skills to effectively work with customers
• Have a highly developed sense of integrity and commitment to customer satisfaction
• Be authorized to work in the United States

Why you’ll love working at WeatherTech Direct

Benefits

• Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
• 401(k) plan
• Paid vacation, holidays, and sick time