Product Install Specialist

WeatherTech®; Bolingbrook (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer matching

Paid time off

Training and development programs

Job summary

WeatherTech Direct is seeking a Product Install Specialist to install products in customers' vehicles and provide product information. Schedules will vary and will include one or both weekend days.

This is a great opportunity to join the WeatherTech Direct team and contribute to high standards of service and customer satisfaction. You will install aftermarket products, communicate clearly with customers, and stay informed about new products and requirements while maintaining safety and efficient

Qualifications

• 6 months of experience installing products in vehicles.
• High School Diploma or equivalent required.
• Willingness to work evenings and weekends as needed.
• Friendly, helpful attitude representing the company.
• Excellent interpersonal and communication skills.
• Great attendance and punctuality expected.
• Be authorized to work in the United States.

Responsibilities

• Install a variety of aftermarket products in customers' vehicles.
• Study showroom system requirements, gather needed products/tools, and complete installation.
• Maintain rapport with customers, address complaints, and suggest improvements.
• Inform customers about installation process and product maintenance.
• Stay informed about new products and installation requirements.
• Keep supplies and tools clean and compliant with safety regulations.
• Interact with customers as applicable and provide feedback to management.
• Work a varied schedule including day, evening, night, weekend, and holiday hours.
• Perform other duties as assigned.

Skills

Vehicle installation

Customer service

Communication

Teamwork

Education

High School Diploma

Job description

WeatherTech Direct is seeking a well-qualified Product Install Specialist to install products in our customer’s vehicles and provide product information.

Schedules will vary and will include one or both weekend days

This is a great opportunity to join the WeatherTech Direct team!

• High performing, reliable, and teamwork-minded employees are rewarded with a competitive compensation and benefits package including the potential to earn end of year bonuses and pay increases

As a Product Install Specialist you will

• Install a variety of recently purchased after-market products in our customer’s vehicles
• Establish service by studying our showroom system requirements; gather any necessary products and tools; complete installation
• Preserve rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques
• Maintain customer satisfaction by completing service in a timely mannerInform customers about the installation process, and product maintenance
• Stay informed about any new products and installation requirements
• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations including all established department policies and procedures
• Interact with customers when applicable
• Provide timely feedback to management regarding service failures or customer concerns
• Work a varied schedule consisting of day, evening, night, weekend, and holiday hours
• Perform other duties as assigned

Qualified Candidates will

• Have at least 6 months of experience installing products in vehicles
• Have a High School Diploma or equivalent
• Work a varied schedule including evenings and weekends
• Maintain a friendly and helpful attitude and demeanor that represents the company in a positive light at all times
• Possess excellent interpersonal and communication skills
• Have great attendance and punctuality
• Be an excellent performer; deliver high quality results consistently
• Demonstrate a high level of professionalism and a positive attitude
• Be authorized to work in the United States

Why you’ll love working at WeatherTech

Benefits

WeatherTech is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe work space. Employees are offered an array of perks including:

• Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
• 401(k) with employer matching
• Paid vacation, holidays, and personal time
• Internal Training and Development programs/opportunities