Stock Control Associate

NewCold; Hagerstown (MD); Hybrid; USD 42,000 - 56,000; Full time

Job summary

NewCold is hiring a Stock Control Associate in the United States to manage customer stock within our ERP/WMS (Corax) system. You’ll handle inventory adjustments, OS&D investigations, and maintain clear communication on progress and bottlenecks.

Proficiency with Excel and Power BI is required to monitor inventory quality and support the team. The role emphasizes accurate data handling, timely reporting, and collaboration with Stock Control and other departments to deliver high levels of service

Qualifications

• High School Diploma or GED required.
• HAACP training preferred but not required.
• 2+ years inventory management and warehouse receiving experience.
• 2+ years with Warehouse Management Systems (WMS).
• 1+ year in temperature-controlled logistics (Food/Groceries).
• Strong customer service, written and verbal communication.
• Proficient in Microsoft Outlook, Excel, and Word.

Responsibilities

• Manage and maintain inventory of customer’s stock management system (ERP) with NewCold’s WMS (Corax).
• Address inventory adjustments timely and accurately.
• Investigate OS&D through reviewing documentation, track and trace, and physical counts.
• Report OS&D findings to customers and perform root cause analysis of errors found during investigation.
• Provide accurate and timely information on inventory and maintain frequent contact on progress, priorities, defects, and bottlenecks.
• Monitor inventory using housekeeping tools in Corax and Power BI to ensure that the quality commitments with NewCold customer needs are being met and exceeded.
• Complete necessary administrative work for inventory management process and ensure accuracy.
• Support Stock Control team and other departments in all efforts to provide a high level of service to NewCold customers.

Skills

Inventory management

Warehouse receiving

Customer service

Excel

Power BI

OS&D investigation

ERP/WMS systems

Communication

Education

High School Diploma or GED

HAACP Training

Tools

Corax WMS

ERP systems

Microsoft Office

Job description

Build thefuture of food

At NewCold, we’re shaping the future of the food supply chain. Our warehouses and transportnetwork connect the world’s major food manufacturers with retailers and food service providers.

Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact. Together with advanced robotics and cutting-edge technology, we’re not just keeping up with the times -we’re pioneering smarter, more sustainable operations to keep theworld’s food fresh and safe.

To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us!

Your role as a Stock Control Associate

• Manage and maintain inventory of customer’s stock management system (ERP) with NewCold’s WMS (Corax).
• Address inventory adjustments timely and accurately.
• Investigate OS&D through reviewing documentation, track and trace, and physical counts.
• Report OS&D investigation findings to customers and perform root cause analysis of errors found during investigation.
• Provide accurate and timely information on inventory and maintain frequent contact on progress, priorities, defects, and bottlenecks.
• Monitor inventory using housekeeping tools in Corax and Power BI to ensure that the quality commitments with NewCold customer needs are being met and exceeded.
• Complete necessary administrative work for inventory management process and ensure accuracy.
• Support Stock Control team and other departments in all efforts to provide a high level of service to NewCold customers.

Experience

• 2+ years of experience of inventory management and warehouse receiving.
• 2+ years of experience using Warehouse Management Systems
• 1+ years of experience in temperature-controlled logistics (Food/groceries)
• Customer Service Skills including confident, articulate, and professional speaking and writing abilities.
• Proficient in the use of Microsoft Applications (Outlook, Excel & Word).

Education/Certification

• High School Diploma or GED.
• HAACP Training Accreditation preferred but not require

Who we are looking for:

We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has:

Ready to make an impact? Ourgoal is to keep the world’s food fresh and safe with our proprietarytechnologies and innovative solutions. Join our team andhelp build a more efficient, innovative, and sustainable food supply chain. Your next career chapter starts at NewCold.

Whether you’re a seasoned expert or just starting your career, NewColdprovides the opportunities and challenges that allow you to grow and excel.Ready to turn your curiosity into impact?

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.