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An established industry player is seeking a compassionate STNA to provide essential patient care in a supportive environment. This role involves assisting patients with daily activities, ensuring their comfort and safety while fostering emotional connections. Ideal candidates will have a strong background in customer service and a commitment to quality care. Join a dedicated team that values respect, engagement, and continuous improvement. This is a fantastic opportunity to make a meaningful impact in the lives of patients and their families while growing in your career.
Job Overview:
The primary role of the STNA is to provide direct patient care to Hospice of Cincinnati patients under the direction of a registered nurse. The STNA will assist with, and/or perform, basic activities of daily living, including bathing, feeding, assistance with ambulation, etc., and serve as a provider of companionship and emotional support, even during times of crisis. The position is responsible for knowing safety policies and following approved procedures.
Job Requirements:
- 2 years High School Education in General Studies
- Age 17 with work permit
- Successful completion of Home Health Aide competency skills checklist as required by Medicare regulations during orientation, including Basic Life Support for Healthcare Providers (BLS)
- STNA Certification OR Completion of Nursing Student Clinical Training is required OR may consider applicants interested in successful completion of STNA program upon hire
- Clinical and customer service experience
Job Responsibilities:
- Performs basic patient care tasks under supervision of a nurse, including bathing, feeding, assistance with ambulation, and providing companionship and emotional support, even during times of crisis.
- Follows regulatory and organizational processes and practices to promote a safe clinical environment.
- Communicates effectively with the patient's interdisciplinary team, including patient and family members.
- Performs basic cleaning duties in and around patients' immediate living areas.
- Performs equipment and supply related quality checks, reports problems/malfunctions appropriately, and restocks supplies as needed.
- Monitors supply rooms and reports missing supplies.
- Complies with regulatory and organizational documentation requirements to ensure accurate reporting of clinical interactions and patient status; demonstrates a basic understanding of technology for documentation purposes.
Other Job-Related Information:
Working Conditions:
- Climbing - Occasionally
- Concentrating - Consistently
- Continuous Learning - Consistently
- Hearing: Conversation - Consistently
- Hearing: Other Sounds - Frequently
- Interpersonal Communication - Consistently
- Kneeling - Frequently
- Lifting <10 Lbs - Consistently
- Lifting 50+ Lbs - Consistently
- Lifting 11-50 Lbs - Consistently
- Pulling - Consistently
- Pushing - Consistently
- Reaching - Consistently
- Reading - Consistently
- Sitting - Occasionally
- Standing - Consistently
- Stooping - Frequently
- Talking - Consistently
- Thinking/Reasoning - Consistently
- Use of Hands - Consistently
- Color Vision - Occasionally
- Visual Acuity: Far - Consistently
- Visual Acuity: Near - Consistently
- Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors:
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared, and actively participating.
• Ensure the physical environment is clean and safe by picking up trash.
• Be a good steward of resources, using supplies and equipment efficiently and effectively, and look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and thank team members and others for contributions.
• Show courtesy and compassion with customers, team members, and the community.