STILL UK- Dealer Manager

Kion Group AG; Newton (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Company pension scheme

Employee discounts

Join a global leader

Job summary

STILL Material Handling in Newton, MA is seeking a Dealer Manager to lead our dealer network and drive top-line growth across trucks, service, and intralogistics solutions. You will collaborate with senior leadership to set annual targets, support tender negotiations, and ensure pricing discipline and compliance across the network.

You will develop training plans, monitor pipeline performance, and deliver quarterly reviews while aligning marketing efforts and discount management with executive

Qualifications

• Strong presentation and communication skills to engage Dealer network and stakeholders.
• Ability to collaborate across functions to achieve business targets and market share growth.
• Experience with pricing, negotiations, and deal structures within a channel partner network.

Responsibilities

• Lead the dealer network and drive attainment of annual targets across trucks, services and intralogistics.
• Set and monitor quarterly and annual targets with senior leadership; support tenders and negotiations.
• Develop training plans for Dealer teams and ensure knowledge of products, tools, and processes.

Skills

Executive presence

Deal negotiations

Market analysis

Cross-functional collaboration

Tools

CRM tools

Job description

Exciting Career Opportunity as a Dealer Manager at STILL Material Handling.

Join STILL Material Handling, a global leader in forklift trucks and warehouse equipment, and become part of a team that values innovation, collaboration, and excellence.

Working as an ’ambassador’ for STILL UK, you will impart & support the delivery of our performance and brand expectations throughout our Dealer network. Successfully interacting with all levels of the Dealer & Direct Business infrastructures, to challenge, collaborate and ensure successful achievement of business objectives and market share aspirations.

In this role, you will support the strategic direction for the Dealer channel;

• Creation of potential and strengths / weaknesses / benefits analyses. Evaluation of the results as a basis for the systematic expansion of the market position
• To work with the STILL UK Senior Leadership Team to define annual targets and target setting for the Dealer network
• Utilise & improve Dealer evaluation to support strategic decision making i.e. market share performance, after sales parts spend etc, technical competence of teams, brand commitment & representation etc.
• Develop the business for new truck sales (order intake, value and product mix incl. Intralogistics products), Service, STR (incl. cross hire) and Used Trucks
• To actively support the Dealer network to develop & deliver a plan that will meet & exceed the annual target including supporting customer visits, tenders & negotiations
• Set up training for the Dealer team – all employees should have sufficient product/ portfolio, process and tool i.e. MXA, CO Tool knowledge. Utilise HQ/UK training
• Pipeline management incl. forecasting
• Ensure adherence to KION Compliance Procedures in our activities with Dealer network
• Ensure adherence of QHSE
• Ensure day to day communications are coordinated i.e. structures, (new) products, etc.
• Support day to day business transactions i.e. deals proposed, tender support, calculation etc. Ensure processes required by STILL UK
• Dealer performance tracking (target achievement)
• Quarterly review meetings - set up standard agenda / business action tracking so that there is consistency & clarity of actions.
• To ensure an efficient Special Discount Management in cooperation with the MD
• To lead & align the organisation with an effective and consistent approach to support the Dealer network via;
  • exchange between Line Managers and/or business functions across the company to ensure an efficient business between STILL and the Dealer network
  • Marketing support – events, campaign strategies from Dealer ideas to headquarter led initiatives
  • Demo truck appropriate usage

For Business Development;

• Utilise & improve Dealer evaluation to support strategic decision making i.e. market share performance, after sales parts spend etc, technical competence of teams, brand commitment & representation etc.
• Develop the business for new truck sales (order intake, value and product mix incl. Intralogistics products), Service, STR (incl. cross hire) and Used Trucks
• To actively support the Dealer network to develop & deliver a plan that will meet & exceed the annual target including supporting customer visits, tenders & negotiations
• Set up training for the Dealer team – all employees should have sufficient product/ portfolio, process and tool i.e. MXA, CO Tool knowledge. Utilise HQ/UK training
• Pipeline management incl. forecasting
• Ensure adherence to KION Compliance Procedures in our activities with Dealer network
• Ensure adherence of QHSE
• Ensure day to day communications are coordinated i.e. structures, (new) products, etc.
• Support day to day business transactions i.e. deals proposed, tender support, calculation etc. Ensure processes required by STILL UK
• Dealer performance tracking (target achievement)
• Quarterly review meetings - set up standard agenda / business action tracking so that there is consistency & clarity of actions.
• To ensure an efficient Special Discount Management in cooperation with the MD
• To lead & align the organisation with an effective and consistent approach to support the Dealer network via;
  • exchange between Line Managers and/or business functions across the company to ensure an efficient business between STILL and the Dealer network
  • Marketing support – events, campaign strategies from Dealer ideas to headquarter led initiatives
  • Demo truck appropriate usage

Bring your expertise, enthusiasm, and commitment to excellence, and we’ll provide the tools and support to help you succeed.

Our Commitment to Inclusion

STILL Material Handling is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion, or sexual orientation.

If you require adjustments during the application or interview process, please let us know.

Please note: Successful candidates must provide proof of the right to work in the UK. We are unable to offer sponsorship or relocation assistance at this time.

We offer:

At STILL Material Handling, we believe in rewarding our people. Your package will include:

• Competitive salary based on experience
• 25 days annual leave plus statutory bank holidays
• Additional holiday entitlement for long service milestones
• Company pension scheme (6% employer contribution, minimum 4% employee contribution)
• Access to discounts from major UK brands
• “Recommend a Friend” bonus scheme
• Eligibility for Employee Incentive Schemes
• Laptop and phone provided

Tasks and Qualifications:

• We’re interested in candidates with experience in:
• Professional presence & high presentation skills, providing confidence of vision to Dealer network and customers, cascading of information, values and expectations of STILL.
• An engaging personality, able to collaborate between various functions to achieve goals.
• Tenacity, process orientated and ability to study detail, to assist in decision making i.e. pricing of deal structures, market share analysis, product information.
• Collaborative approach both with internal and external stakeholders
• Understanding of the industry with market & product segmentation awareness
• STILL Product and Services Portfolio knowledge
• Process Management
• Risk awareness & Risk management ability
• Sales Process understanding
• Customer facing sales experience
• Ideas generator