Stewarding Supervisor - Borgata

MGM Resorts; United States; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Entertainment discounts

Partner discounts

Free parking

Career development programs

Wellness programs

Job summary

MGM Resorts International in Atlantic City, New Jersey seeks a Steward Shift Supervisor to oversee daily stewarding operations, uphold sanitation standards, and ensure guest experiences meet WOW expectations.

You will train staff, monitor equipment and chemicals, and help schedule personnel while maintaining a clean, safe work environment. Competitive benefits included in the role.

Qualifications

• High School Diploma or GED Required.
• 1+ Years of Prior Relevant Experience Required.

Responsibilities

• Lead daily stewarding operations and maintain sanitation standards.
• Ensure product delivery and service aligned with Show Basic Standards.
• Supervise equipment maintenance to sustain cleanliness and safety.
• Provide on-the-job training and coaching to department staff.
• Assist in scheduling based on forecasting and outlet projections.

Skills

1+ Years of Prior Relevant Experience

Education

High School Diploma or GED

Job description

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Steward Shift Supervisor, you will be responsible for assigned operational functions within the department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE DAY-TO-DAY:

Creating and ensuring a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount in accordance with S.H.O.W. Service Basic Standards

Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld while promoting and building positive public, employee and departmental relations at all times.

Possesses thorough knowledge of proper usage and maintenance of all equipment to sustain and improve cleanliness and sanitation of such equipment. Inspects equipment and assures PM is in effect. This also includes day to day operations ensuring proper cleaning, maintenance, and sanitation of all ware washing machines, equipment and chemicals.

Maintains a seamless and hassle-free work environment by conducting on-the-job training programs for all department personnel. Identifies any performance gaps with talent and provides proper coaching.

Educating and keeping up to date knowledge regarding all codes relating to sanitation according to State and Federal guidelines

Prepares talent schedules based on forecasting data according to company guidelines and develops production schedules, pars according to outlet projections. This includes assisting in the coordination of stewarding personnel and accurate record and log maintenance.

Maintains a clean, safe, hazard-free work environment within area of responsibility ensuring all daily and weekly cleaning and deep cleaning schedules are followed to keep the property fresh.

Performs any duty of equal or lesser complexity assigned by the Executive Steward or Assistant Executive Steward.

THE IDEAL CANDIDATE:

• High School Diploma or GED Required
• 1+ Years of Prior Relevant Experience Required

THE PERKS & BENEFITS:

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
• Wellness incentive programs to help you stay healthy physically and mentally

Pay Rate:

The rate for this role is: $24.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.