Old Homestead Host - Borgata

MGM Resorts; United States; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Hotel discounts

Free parking

Professional development programs

Wellness incentive programs

Job summary

At MGM Resorts International in Atlantic City, NJ, the Host Person greets guests in a courteous and timely manner and assists restaurants with reservations, seating, and guest information. This role supports servers and kitchen staff to ensure smooth service and guest satisfaction.

Daily tasks include handling reservation details, communicating guest needs to management, and maintaining accurate counts and orders.

Qualifications

• 2+ years of experience in a restaurant as a dining host.

Responsibilities

• Greet guests promptly as they enter the restaurant and maintain a courteous, professional demeanor.
• Communicate with Restaurant Reservations regarding special orders and requests; relay information to management.
• Answer phones and manage the reservation book; keep menus up to date and properly stocked.
• Coordinate guest needs with kitchen and management and relay guest feedback.
• Maintain cleanliness, sanitation, and organization of work areas; ensure smooth operation.

Skills

Guest greeting

Reservation coordination

Phone handling

Team player

Job description

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Host Person to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

THE DAY-TO-DAY:

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests - responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice-loop at end of shift

THE IDEAL CANDIDATE:

• Required to work varied shifts, to include weekends and holidays
• 2+ Years of Prior Relevant Experience in a restaurant as a dining host Preferred

THE PERKS & BENEFITS:

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
• Wellness incentive programs to help you stay healthy physically and mentally

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Pay Rate:

The rate for this role is: $23.58

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Are you ready to JOIN THE SHOW ?