Steward

Playatgila; Arizona; On-site; USD 20,000 - 29,000; Full time

Job summary

Vee Quiva Resort & Casino in Laveen, AZ is seeking a maintenance/housekeeping role focused on cleaning and sanitation in food and hospitality areas. The position involves basic banquet setup duties and ensuring high standards of customer service while following safety guidelines.

Required are a high school diploma (preferred) and the ability to obtain health and safety certifications. Applicants should exhibit strong guest service skills and the ability to work independently with minimal

Qualifications

• High School Diploma or equivalent preferred.
• Must acquire and maintain required health and safety certifications.
• Adhere to GILA WAY: Greet, interact, listen, and appreciate guests.
• Strong guest service, telephone etiquette, and ability to follow up with minimal supervision.
• Establish and maintain positive working relationships with guests and team members.

Responsibilities

• Assist with housekeeping tasks such as sweeping, mopping, cleaning and organizing food and hospitality areas.
• Support banquet setup and catering-related table/chair arrangements as needed.
• Uphold sanitation standards and MSDS compliance for food and beverage items.
• Maintain clean loading and receiving areas and sanitize all food service spaces and equipment.
• Demonstrate dependable attendance and complete assigned duties.

Skills

Guest service

Telephone etiquette

Communication skills

Time management

Education

High School Diploma or equivalent

Job description

Vee Quiva Resort & Casino
Laveen, AZ 85339, USA

Description

Pay Range: $18.00 per hour

This position participates in the detail and completion of the maintenance of the casino including sweeping, mopping, cleaning and organizing food and hospitality areas. This team member may assist with banquet set-up relating to the set-up of tables, chairs, and other preparations related to catering and food service by performing the following duties, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Completes all duties and tasks assigned.
• Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk.
• Utilizes and implements M.S.D.S. criteria, food and product safety, and Food & Beverage Policies & Procedures.
• Removes all trash and maintains loading and receiving areas in safe and clean condition.
• Cleans and sanitizes all food service areas and equipment.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.